Please make sure that the Township has your current address including PO Box number to avoid delays in receiving your tax and water bills!
The Township of Hamilton provides municipal water to serviced areas in Camborne and Creighton Heights (Baltimore).
Report a Problem
Emergency Water Line to report a water main break or disruption of water service
1-866-948-5538
Non-Emergency Water inquiries, please see the list of the most frequent inquiries below, or you may also contact us at 905-342-2810.
Reporting a problem regarding flooding of a roadway or property, contact Public Works
905-342-2810.
How to find water leaks in a house
| How to Pay your Water Bill |
| At the bank You can pay your water bill at your bank; remember to bring your water bill with you. Payments should be made at least two days prior to the water bill due date. Online
Payments should be made at least two days prior to the water bill due date. Pre-authorized payment Your water account must be current to go on this plan. Water pre-authorized payment plan form Print the form or pick one up at the Township office
You can return your completed form by email: In Person: 8285 Majestic Hills Dr., Camborne The after-hours secure drop box is located at the front door. Fax: 905-342-2818 Late/unpaid bills have 1.25% interest charged quarterly. Failure to receive a water bill does not excuse a resident from the responsibility for the payment. |
| Request a New Water Account |
| Homeowner Water Service Connection Request Tenant Tenant Water Service Connection Request Landlords, as property owners, you are ultimately responsible for the water account. Any tenant water arrears are transferred yearly to the owner's property tax account in accordance with the Municipal Act, 2001, S.O. c25, Section 398. You can return your completed form by email: Mail: Attention Water Billing Dept. Fax: Attention Water Billing Dept. |
| Request a Final Read |
| Provide at least 10 days notice of your move. If you move without notifying the Township of Hamilton, you are responsible for water consumed until we receive notification to do a final read. If you are on a pre-authorized payment plan, you will be automatically removed from that plan and will be required to pay your final water bill when due. Water Service Cancellation Request You can return your completed form by email: Mail: Attention Water Billing Dept. Fax: Attention Water Billing Dept. |
| Cancelling Water Pre-Authorized Payment Plan |
| Water Pre-Authorized Payment Plan Cancellation Request You can return your form by email: Mail: Attention Water Billing Dept. Fax: Attention Water Billing Dept. |
| Water Billing and Water Rates |
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| Water Billing Periods Water billing is done quarterly based on the following cycles: January 1 to March 31 (actual reads) April 1 to June 30 (actual reads) July 1 to September 30 (actual reads) October 1 to December 31 (estimated ) Water rate changes become effective April 1st of each year. By-Law Number 2017-15 Fees and Charges Schedule H Public Works/Water
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| Line Flushing Maintenance Program |
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| Camborne Water System Monthly water line maintenance is performed every 2nd Tuesday between 9:00 a.m. and 3:30 p.m. Low water pressure and/or discoloured water may occur. Run your cold water taps until your water becomes clear. Avoid doing laundry during these times. Creighton Heights Water System Monthly water line maintenance is performed every 3rd Tuesday between 9:00 a.m. and 3:30 p.m. Low water pressure and/or discoloured water may occur. Run your cold water taps until your water becomes clear. Avoid doing laundry during these times. |
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| Municipal Water Financial Plan |
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| Required to obtain a municipal drinking license per the Safe Drinking Water Act, 2002 and prepared by Watson & Associates. This financial plan is also a reporting requirement as defined by Ontario Regulation 453/07. Township of Hamilton Water Financial Plan 139 301A 2015 2021 |
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| Regulation of Water Usage |
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| Annual Reports |
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| Camborne Water Treatment System Annual Report 2018 Creighton Heights Water Treatment System Annual Report 2018 Drinking Water System Inspections 2017-18 Hamilton Township Water Agreement Distribution System Annual Report 2017 |