How to Pay Your Water Bill

To avoid delays in receiving your water and tax bills, please make sure the Township has your current mailing address, including any PO Box number. To update or confirm your address, contact us at 905-342-2810.

There are several easy and secure ways to pay your water bill, see the options below to choose what works best for you. If you're moving, changing your address, or new to the Township, check the steps below to help ensure you don’t miss a payment.

Note to Landlords: As the property owner, you are responsible for the water account. Any unpaid water charges from tenants are transferred to your property tax account each year, as outlined in the Municipal Act, 2001, S.O. c25, Section 398.

Water Payment Options

At Your Bank

Water Billing payments can be made at your local financial institution. Please remember to bring your water bill to the bank with you.

Important Note: Payments should be made at least two days before the water bill due date.

At the Township Office

Water bills can be paid at the Township Office, 8285 Majestic Hills Drive, Camborne, Ontario, during regular business hours.

We accept the following methods of payment:

Cash
Debit
Cheque
Post-dated cheque: please note the account number on your cheque

Important Note: If you are unable to visit during regular business hours, payment can be dropped into the secure drop box located at the main entrance of the Township Office.

By Mail

Payment can be mailed to the Township Office at:

P.O. Box 1060, Cobourg, Ontario, K9A 4W5

Important Note: Please include your water bill stub or write your account number on your cheque.

Online Payment

Payment can be made through your financial institution online and through banking apps by adding the Township of Hamilton as a payee.

Your account number will be your Water Account Number without the decimal points, which can be found in the top left of your water bill.

Important Note: Payments should be made at least two days before the water bill due date.

Pre-Authorized Payments - Water

Complete the Pre-Authorized Payment Plan to sign up for the pre-authorized payment plan. Attach a void cheque or pre-authorized debit form to your application and submit it to the Township by mail, email or drop off at the Township Office.

Once your application form has been received, you will be notified via email or phone to confirm the arrangement. If you do not receive confirmation, please contact us at 905-342-2810 ext 104.

Payments will be withdrawn on the bill due date.

Cancelling Pre-authorized Payments

If you are looking to cancel your pre-authorized payments, complete and submit the Pre-Authorized Payment Plan Cancellation Request .

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Water Billing Dates

Unpaid water bills are subject to a 1.25% interest charge, applied quarterly. Please note that not receiving a bill does not exempt you from making payment - residents are still responsible for ensuring bills are paid on time.

First Quarter January 1 - March 31, 2025

Second Quarter April 1 - June 30, 2025

Third Quarter July 1 - September 30, 2025

Fourth Quarter October 1 - December 31, 2025

Water rate changes become effective January 1st of each year. For more information, see our fees and charges webpage.

Water Accounts

Open a Water Account

Homeowners can set up a water account by completing a Water Service Connection Request Form.

If you are a tenant, please complete a Tenant Water Service Connection Request Form.

Cancel PAP

Cancel your pre-authorized payment plan by completing a Pre-Authorized Payment Plan Cancellation Request Form.

If you are moving or changing addresses, only a Water Service Cancellation Request is required.

Cancel a Water Service

Cancel your water service by completing a Water Service Cancellation Request Form.

We request 10 days' notice of an anticipated address change or cancellation. You are responsible for water consumption until the Township receives notification and request for a final meter read.

Pre-authorized payment plans will be removed for cancellations and a final water bill will be provided to you.

How to Submit Your Forms

Email to the Tax Clerk
Place it in the secure drop-box slot at the Township Office
Mail to: P.O. Box 1060, Cobourg, Ontario, K9A 4W5
Attention: Water Billing Department
Fax: 905-342-2818, Attention to: Water Billing

Contact Us

8285 Majestic Hills Drive
P.O. Box 1060 Cobourg, On K9A 4W5

Phone: 905-342-2810
Fax: 905-342-2818
Email Us

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