Voter Information

The Township's election uses a secure Telephone/Internet Voting system. When voting, the system will identify your selections and give you the opportunity to change or confirm your choices before your vote is submitted. You may also decline to vote for an office if you choose.

Voting by Telephone

You can vote from anywhere using a touch-tone telephone and the telephone number provided in your Voter Information Letter.

Voting by Internet

You can vote from anywhere online using the internet address provided in your Voter Information Letter. The system can be accessed using a dial-up modem or high-speed internet connection.

You will receive a Voter Information Letter by mail ahead of the voting period.

Your Voter Information Letter will contain:

• your unique Personal Identification Number (PIN)
• the telephone number to call to vote
• the internet address to access the voting system
• instructions on how to vote
• voting dates and hours
• Voter Help Centre information
• candidate names

Your Voter Information Letter is important. Keep it secure and do not share your PIN with anyone. Your PIN can be used to vote only once. Once you have completed all of the races assigned to you, your PIN cannot be used again.

If you do not receive your Voter Information Letter, lose it, or no longer have access to it, you can visit a Voter Help Centre.

An election official can verify your information and issue a new Voter Information Letter and PIN when the required identification and oath are provided. Your previous PIN will be disabled.

PINs will not be provided by telephone or mail without the approval of the Municipal Clerk. Identification is required before a new Voter Information Letter containing a PIN can be issued at a Voter Help Centre.

If Your PIN Has Already Been Used

If you attempt to vote and are told that your PIN has already been used, please attend a Voter Help Centre with your identification. An election official will investigate the situation and may issue a new Voter Information Letter and PIN following the required process.

Voter Help Centres are available to assist electors with the voting process and other election inquiries, including additions or corrections to the voters' list.

Voter Help Centre Hours and Locations

The Township's Voter Help Centres are accessible to electors with disabilities.

If you require assistance to vote, you may attend a Voter Help Centre with a support person. If you do not have a support person, you may request assistance from an election official. The required oath must be taken before assistance is provided, where applicable.

Electors may also attend with an interpreter, who may assist with the voting process after the appropriate oral oath has been taken.

Election officials will be available to provide assistance throughout the voting period and on Voting Day.